To make use of my creativity, dedication to duty, good human relation approach, strength of character and vast experience to achieve results with little or no supervision.
Professional Experience
Nigerian Institute of Management (NIM) Chartered - 2005 CELTEL Call Centre Consultant Development Course - 2006 Gaining Confidence Online Course - 2007 Customer Service Specialist Online Course - 2007 CCNA ( Inview)
Eductation
1997 ¡V 2004 University of Uyo Uyo, Akwa Ibom. B.Sc, Computer Science ( Second Class Lower Division)
Additional Information
EXPERIENCE 2006 ¡V Till date CELTEL, Nigeria Uyo, Akwa Ibom. Customer Care, Call Centre Consultant ƒÞ Resolve Subscriber¡¦s query ƒÞ Managing Angry and Irate Subscriber¡¦s ƒÞ Rendering Quality, Satisfactory and Good Customer Care Service 2005 - 2006 Grand Cereals &OIL Mills Ltd. Jos, Plataeu. National Youth Service Corp ƒÞ Managed and Maintained Microsoft Windows Server 2003 Environment. ƒÞ Planned, Implemented and Maintained Microsoft Windows Server 2003 Active Directory Infrastructure. ƒÞ Implemented and Managed Microsoft Exchange Server 2003 ƒÞ Help Desk Support ƒÞ Network Administrative Support Staff ƒÞ Among the team that set up Grand Cereals Local Area Network 2001 - 2002 Ektronics Computers Akure, Ondo. Industrial Trainee ƒÞ Assembled and Coupled Hardware Components ƒÞ Computer Laboratory Assistant ƒÞ Computer Instructor and Operator
