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Experience: 9 years
Relocation: Yes - Internationally
Effectively utilize my professional skills that were gained to achieve the companyˇ¦s strategic objectives and exceed its customerˇ¦s expectations providing enhanced customer services and value added services.
October 2010, present. Operation Manager at The builders and Albert group s.a.r.l in Lebanon. (Increased 45 % profit for the company),and (minimized the companyˇ¦s budget to 8%).
Oversee several projects, manage and coordinate several teams. Follow up on budgets ,programs ,and quality control mechanisms. Handle telecommunication, networking and technical aspects of subcontractors including construction works. Planning and purchasing of all major capital equipment(plan machinery), vehicles(light and heavy duty). Budget planning. Tendering & contract management for capital purchases. Supervise and manage engineers on site.
July 2009-Sept 2010 ,Sales Manager at (ALICO) American Life Insurance Company Lebanon.
Organize and manage schedules for my teams. Hire and train new employees. Conducting descriptive market research: gathering information about sales & market characteristics. Worked on research and marketing the launching of the companyˇ¦s market share in Lebanon.
May 2007-April 2009 Station Manager at National & Alamo (Vanguard) Car Rental. .(Increased customer satisfaction up to 90% , using a different strategy that I conducted.) Due to this all employees started to get bonuses.
Greet customers as they come out of their vehicles and ensure the rental was satisfactory. Assist customers with the rental return process. Provide professional service while completing all transactions. Supervise return agents, Ops, Rental counter, Exit booth, and Customer service. Hire, and train new employees. Organize and manage schedules for all departments, and supervise production technicians.
April 2005 March 2007 Project Engineer at the British Link Kuwait Co.
„X Organized, managed and supervised closely all related work
performance projects held in Kuwait and Iraq with KBR, United States Army , Parsons and Odebricht, (Assembled more then 8000 living containers for the US Army ). Under indirect supervision, monitors, inspects, and accepts substation and Transmission construction work done by outside contractors.
Bachelor of Science, Computer and Communication Engineering at the American University of Technology.
List of Key Courses Taken
• Telecommunication Technology
• Data Transmission
• Digital Filtering
• Communication Theory
• Electrical Machinery
• Electricity and Electromagnetism
• Audited MBA course: Customer Relationship Management 2007
• Attended Workshops on PR and Marketing Communication 2008
• Attended Sales management development programs 2009
Dear Sir / Madam,
I am writing to express my interest in applying for vacancies at your organization.
Based in Kuwait, I am currently employed as a Operation Manager at The Builders , reporting directly to CEO.
I have a total of 9 years of full-time work experience. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and/or your clients.
Attached are my contact details and detailed CV for your review. I would appreciate the opportunity to speak with a member of your recruiting team in due course. Thank you very much for your consideration.
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