Repsol has begun the second phase of its accessibility project to convert more than 500 of the service stations in its network. Through this initiative, the company will have the largest network of accessible service stations in Spain and one of the biggest in Europe. The company initiated the first phase of this project in 2010, when it adapted 289 facilities.
Investments will be allocated to improving more than 25 elements that will make the company’s service stations more accessible. Some of these elements include identification signs, adaptations to the shop and toilets, and a service call system at the fuel pump which allows people with reduced mobility to inform workers that they need assistance.
Repsol is a pioneer in adapting its services and layout in service stations to meet the needs of customers with reduced mobility or with other limitations. This philosophy is followed in all of the company’s activities, establishing a benchmark in Spain in view of its continual effort to maintain the best accessibility standards in its service stations and offices.
The company has published a Guide to Accessibility in Service Stations that includes a set of guidelines to be followed when facilitating and improving the access of disabled people to service stations, and also provides an in-depth analysis of the aspects that should be considered when building such facilities to ensure that construction is carried out in accordance with accessibility standards.
In line with this, Repsol already has two service stations that have been adapted in accordance with global accessibility standards, one in Mosteles (Madrid) and the other in Zaragoza. These are the first two service stations in Spain to be awarded this certificate.
With the aim of increasing awareness of the Accessible service stations project, and to reinforce its commitment to the integration of people with disabilities, Repsol has launched an advertising campaign that can be seen on mainstream media.