The newest releases of the proven, user-friendly ReadCenter Analytics software from Badger Meter provide water and gas utilities with easy access to timely metrics and information to help them manage operations more efficiently. Designed to give visibility to key utility management concerns, ReadCenter AnalyticsPro and ReadCenter Analytics+ make optimal use of metering data to facilitate intelligent, information-driven decisions. When coupled with Advanced Metering Infrastructure (AMI) hardware, ReadCenter AnalyticsPro software delivers a web-based Advanced Metering Analytics (AMA) solution that helps utilities optimize operations to increase productivity, improve customer service, conserve resources, and generate more revenue.
“Our next generation AMA software automates data analysis, so it’s no longer necessary for utilities to run reports to understand what is happening in their systems,” says Morrice Blackwell, marketing manager for software solutions at Badger Meter. “ReadCenter AnalyticsPro software makes real use of hourly interval data provided by the AMI system to help the utility understand what is really going on in their water operations. By delivering proactive meaningful information, our AMA solution helps utilities efficiently monitor and manage their valuable resources.”
ReadCenter AnalyticsPro features an enhanced dashboard that provides utilities with an immediate system overview. At a glance, water utility personnel can see potential issues such as leaks, tampering, no usage, reverse flow and endpoints that are reaching the final days of useful life. From the dashboard, users can click on the item in question to see the details behind the condition. The dashboard also includes a seven-day weather forecast for the local area to help utilities with outdoor work scheduling. Fixed Network Monitoring provides a summary of how fixed network data collectors and endpoints are operating.
“In addition to gathering and analyzing the metering data, AMA automates the first action in the decision-making process by alerting appropriate utility personnel of issues via email, text, or the system’s dashboard,” says Blackwell. “The proactive analytics are easy to use and can be set up in four simple steps.”
First, the utility selects and defines the system exceptions it is interested in monitoring. Then, they define the accounts they would like to monitor for the desired system exception. Next, the utility defines who should be notified once the system exception condition is found and how each individual should be notified (via email, SMS, or the system dashboard). Lastly, the utility defines the desired action that should be taken to resolve the issue.
For example, a utility defines a system exception of consumption under 20 percent of average usage for all commercial meters larger than 2 inches and informs the meter supervisor via email when this exception occurs. From there, the AMA system starts monitoring for that exception. When it occurs, the supervisor is notified and can assign personnel to investigate and take appropriate action.
For utilities operating mobile Automatic Meter Reading (AMR) systems, ReadCenter Analytics+ provides many features similar to ReadCenter AnalyticsPro that help utilities optimize their systems along with reading equipment loading and unloading capabilities.
Both ReadCenter Analytics+ and ReadCenter AnalyticsPro offer additional advantages to boost utility performance. Customer service is improved with easy access to more timely consumption information that helps utilities respond to customer billing inquiries and resolve disputes. Faster leak detection and ready access to consumer usage data support water and energy conservation efforts. Revenue management is enhanced with efficient importing and exporting of billing information using the powerful ReadCenter Analytics interface. The software updates allow users to configure and email reports to streamline compliance with government regulations.
For metering data capture, Badger Meter offers best-in-class fixed network (AMI), mobile (AMR) and migratable hardware solutions. Fixed network solutions include ORION SE (two-way communication) and GALAXY (one-way communication). ORION ME is a migratable, mobile solution that uses two-way communication and enables utilities to convert from a mobile to fixed network configuration. ORION CE is a mobile solution that uses one-way communication and also enables users to migrate to a fixed network configuration. Cross functional gas and water utilities can use ORION SE or ORION CE and increase efficiency by deploying just one meter reading infrastructure and utility management software across the utility.
“With thousands of AMR/AMI/AMA deployments under our belts, we are continually updating and improving our products to meet our customers’ changing needs,” adds Blackwell. “These new software releases are the latest enhancements in the evolution of our AMA solution and will support utilities in proactive operations management and efforts to preserve precious resources.”
Badger Meter will showcase the new software releases at ACE13, booth #6013.