More than Three Million PG&E Customers Now Enrolled in Paperless Billing

Source: 5/3/2022, Location: North America

For the first time ever, more than 50 percent of Pacific Gas and Electric Company (PG&E) customers get a paperless bill each month, and that number continues to grow.

The 3.1 million customers currently enrolled in the program are saving 1,100 trees every month by opting to not receive a paper bill. The push to enroll more customers is part of PG&Es larger effort to reduce the impacts of climate change. PG&E helped customers avoid 645,782 metric tons of carbon dioxide emissions through energy efficiency programs last year roughly equal to $437 million in energy bill savings.

We thank the millions of customers who have taken action to protect the environment and cut down on clutter. We want to encourage the remaining half of our customers to do the same. Going paperless is easy, it doesnt affect your account, and there is no fee, said Vincent Davis, PG&E Vice President of Customer Operations and Enablement.

And signing up is simple. Once signed up, customers receive an email with a link to view their bill, their monthly usage statements, and various resources in place of a traditional paper bill. The paperless bill has the same information as the paper bill. Click here to get started.

Its convenient and clutter-free. And there are more reasons to go paperless including:
- Its secure: View up to 24 months of account history in your protected online account
- Its fast: Receive an email alert when your monthly statement arrives
- Its easy: You dont need to go to the post office, buy a stamp and other hassles that come with paper bills
- Its good for the planet: Less paper benefits the environment
- Customers can still obtain a paper bill by printing it at home and paperless bills are available 24/7.

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