Provision of IT Support Services
Communication Equipment
Reference NG02001601
Date 1/10/2011
Location Africa
Scope
The scope of work for this contract includes all works related and incidental to the provision of IT support services including:

- Asset management services (store/database management of IT equipment/consumables, reconciliation of IT goods delivered against purchase orders);

- Telecommunications support services (deploying of telecommunication devices and accessories to End-Users and providing support on usage, troubleshooting/resolution of telecoms incidents);
• Collaboration services (audio/video conferencing, user support desk, management of publications on information management systems);

- Library & Archiving services (document clean up, migration, bar coding services, maintenance of library stock)

- Hardware and support services (desktops, servers and printers);

-VIP support services;

-Transmission services (ensuring that all local & interdivisional links are fully operational, ensuring consistent availability of gateways);

- Request handling services (user account creation, system/shared folder access management);

- Server hosting and storage services;

- Preventive routine maintenance of IT infrastructure;

- IT security and HSE compliance monitoring; and

- Training of company's employees on general technical areas or proprietary areas.

Bidding Information

Communication Equipment
Related Prooducts: Communication Equipment Communication Equipment Computers & Services Copiers Data Storage Systems General PC'S Printers, plotters Scanners
Related Tenders: Communication Equipment Computers & Services Copiers Data Storage Systems General PC'S Printers, plotters Scanners

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